Assistant Service Manager
Company Name : Everest Blower Systems Pvt. Ltd.
Qualification & Experience : 8-12 Years – B Tech in Mechanical, 12-15 Years – Diploma in Mechanical
Location : Bahadurgarh-Haryana, NCR
Salary : Best In Industry
- Service profile preferably experience in Positive displacement pumps, Screw compressors, Vacuum Pumps and Dry Screw Pumps.
Duties and Responsibilities:
- Managing Pan India basis team of 15 people .
- Man movement planning, deputation & monitoring.
- Monitor and maintain Customer Satisfaction Index above 90%.
- To device an effective service plan and ensure smooth implementation through team.
- Customer training/education to ensure better up-time of the product.
- To do root cause analysis to improve the life cycle of product and to reduce the number of complaints.
- To ensure effective commissioning of machine at customer site.
- Providing technical training to end user and organizing seminars at client location.
- Visiting key customer to understand their need pertaining to pumping system.
- Report of MIS preparation for right reporting.
- Periodically audit expenses and targets.
- Prepare and compile departmental performance for MRM/MPRM.
- Ensure departmental compliance to Integration Management System of company through QMS manual.
- Preparation and Review of team KPI and submit self KPI to management.
Remuneration will be as per market standards.
Interested candidates should be open to travelling for 10-15 days in a month.