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Assistant Service Manager

Company Name : Everest Blower Systems Pvt. Ltd.

Qualification & Experience : 8-12 Years – B Tech in Mechanical, 12-15 Years – Diploma in Mechanical

Location : Bahadurgarh-Haryana, NCR

Salary : Best In Industry

Job Profile:

  • Service profile preferably experience in Positive displacement pumps, Screw compressors, Vacuum Pumps and Dry Screw Pumps.

Duties and Responsibilities:

  • Managing Pan India basis team of 15 people .
  • Man movement planning, deputation & monitoring.
  • Monitor and maintain Customer Satisfaction Index above 90%.
  • To device an effective service plan and ensure smooth implementation through team.
  • Customer training/education to ensure better up-time of the product.
  • To do root cause analysis to improve the life cycle of product and to reduce the number of complaints.
  • To ensure effective commissioning of machine at customer site.
  • Providing technical training to end user and organizing seminars at client location.
  • Visiting key customer to understand their need pertaining to pumping system.
  • Report of MIS preparation for right reporting.
  • Periodically audit expenses and targets.
  • Prepare and compile departmental performance for MRM/MPRM.
  • Ensure departmental compliance to Integration Management System of company through QMS manual.
  • Preparation and Review of team KPI and submit self KPI to management.

Remuneration will be as per market standards.
Interested candidates should be open to travelling for 10-15 days in a month.